“Thanks for your help again and we all really appreciate you helping us make NTL an enormous success. We could not be happier with the job you did for us and it was exactly what you hope to get from an interim manager. Thanks again and good luck.”

Director 7C
(latterly Vertex)
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12th September 2007 

The British Academy in London was the venue for a CMA Forum event in association with Business Systems.

“Putting the contact centre at the heart of the enterprise” attracted over forty contact centre managers and associated professionals and the first session of the day was an industry overview from Marion Howard-Healy and Peter Massey of Budd.

cma

Please contact Telecommerce if you would like to receive papers and presentation from this meeting;

Email: enquiries@telecommerce.co.uk

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